Foot Sensation.ca offers a 30 day satisfaction guarantee for all online Web Store purchases. If you are not completely satisfied with what you have purchased, please return your product(s) for a full refund or exchange, within 30 days of receiving your order to your original method of payment.
Please email [email protected] or phone 416 239 4122 to get a Return Authorization number for return or exchanges.
Important Note: We may decline to offer a refund, store credit or exchange within the 30-Day return timeframe if your item(s) do not meet the following requirements:
Please note our return address below:
2311 Bloor St West
RETURN #: ___________________
Please note that if your product does not pass our requirements following inspection by our Returns Team, we will advise you that your refund has been declined and will ship the product back to you, where you will be charged a $25 restocking fee.
Items that are considered Final Sale and are not eligible for a refund, store credit or exchange include:
If your order is found to be defective in any way, we are happy to review the product. The process is upon review with the Supplier of the product.
Prior to a return authorization we will require a photo and description of the defect or repair required. Please send photos and description to [email protected] and one of our Team Members will get in touch with you.
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